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  • Notifications & Alerts

    How to enable and disable user notifications and details of what information is included in alerts

  • Training

    Become a power user through various resources and training guides on key actions and workflows

  • Security

    Details supporting two-factor authentication

  • Background Checks

    Resources and details to enable background checks for additional candidate verification

  • Applicant Traffic

    Tips and tricks to increase your candidate traffic.

  • Integrations

    Integration resources to ease recruitment

  • Getting Started

    Resources and details to kick-start your account set up and hiring process

  • Jobs: Create, Edit, Manage

    Resources to assist in postings jobs to company webpages and multiple job boards

  • Users

    How to resources for adding/deleting users, permission levels, workflow details and custom roles

  • Account Options & Access

  • Forms & Reports

    Details and resources surrounding available reporting and pre-screening tool, Form Builder

  • Billing - Incidentals

    For Billing Articles That Do NOT Include Plan Options.

  • Video Library

    More of a visual learning? We understand that sometimes articles are just a bit too "wordy" so we've got this folder just for you!

  • Email Deliverability

  • Optimization Tips

    Making the move from another Applicant Tracking System (ATS)? We're here to help you get used to and discover the ways our ATS can help your business thrive!

  • Applicants: Review, Rate, Communicate & Hire

    Resources to assist with finding the right talent for your business

  • Applicants: Assess, Hire and Communicate

  • Communicate with Applicants

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    Strictly Necessary Cookies List of cookies
    Name Host Duration Description
    _fw_crm_v hiringthing.freshdesk.com 1 year Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).
    _x_w hiringthing.freshdesk.com Session Contains the shard ID at which the account runs on.
    _x_m hiringthing.freshdesk.com Session Contains the state of the shard.
    _helpkit_session hiringthing.freshdesk.com Session Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!
    helpdesk_node_session hiringthing.freshdesk.com Session An encrypted hash that stores the secret key and id of the login attempt.
    user_credentials hiringthing.freshdesk.com 2 months Used for user authentication.
    wf_order hiringthing.freshdesk.com Session Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
    wf_order_type hiringthing.freshdesk.com Session Used to check if the order is ascending or descending for custom ticket filters.
    wf_filter hiringthing.freshdesk.com Session Denotes which filter is applied for the tickets list.